Our Teams

I have over 6 years of customer service experience. I'm interested in expanding my knowledge on mental health in order to better assist others. When I am not working, I enjoy nature, long drives and reading.

I have over 30 years experience in all aspects of medical billing. I enjoy traveling, spending time with my daughters and cheering on my grandson at his baseball games.

With over 9 years of experience in customer service, I take pride in my skills of problem-solving and fostering positive relationships. I’m driven by a passion for helping and encouraging others, always striving to make a difference in people’s lives. Outside of work, I enjoy hiking with my husband and dogs, baking, spending time at the beach, and exploring my creative side through various projects.

I am an experienced medical biller with over 30 years in the medical field. I am passionate about client care and improving outcomes. I enjoy working collaboratively with all our teams and continuously learning to stay current with industry advancements. When I am not at work, I enjoy traveling and spending time with my husband, 3 sons, and our dogs.

I am an experienced financial accountant with more than 20 years of experience in the corporate setting. I have extensive experience in mutual funds, hedge funds, financial analysis and billing and reporting .I love spending time with my family, gardening, watching movies and walking.

I have 5 years of experience in administration and 11 years in the medical field. This journey has equipped me with the tools to provide excellent customer service. I’m also a proud mom of four kids who are all active in various sports. I love being with my family and cheering them on at their activities.

I have 10 years of experience working in Customer Service. I am an experienced Personal Trainer and Health Coach. I also have experience in leadership from 6 years of leadership service in the US Army. I enjoy working with customers and patients daily.

I have over 25 years of medical billing experience. I enjoy reading in my spare time.

With over 20 years of experience in administrative and customer service roles, I excel in dynamic environments by bringing professionalism, adaptability, and a personal touch to everything I do. My outgoing nature and love for making others laugh allow me to create positive, meaningful interactions. Outside of work, I’m passionate about creating lasting memories with my family and discovering new places through travel.

I have over 30 years of administrative and customer service experience, with more than 17 years in the insurance industry and eight years as an agency owner. I truly enjoy helping people. My husband and I love to golf, camp, dance, and spend time with family and friends.

I have 12 + years of experience in the revenue cycle from beginning to end. I have five children, 2 grandchildren, and 3 dogs. I advocate for women with heart failure and am an ambassador for my local hospital's LVAD program. I enjoy spending time with my family, traveling, and eating good food in my spare time.

I have 35+ years experience in customer service and administration support. I try to make every customer a priority and their experience an enjoyable one. I love coming to work everyday but also love crafting, baking, renovating houses, and spending time with my 7 grandchildren in my free time.

I've worked in the administrative side of the medical field for over 20 years. Growing up in a medical family, I was destined to work in healthcare, but my interest in numbers led me to the administrative side. I'm thrilled to have found a home at Humantold and am grateful for the opportunity to support both our clients and my coworkers!

I find great pleasure in assisting those in need with sincerity of heart and integrity. My goal is to make sure all clients feel heard and valued. I have experience in the financial world ranging from management to customer service. I am passionate about personalized care and doing what I can to make someone's life a little brighter and better. When I am not at work, I love spending time with my family, traveling, and overall relaxing.

Hi, I'm Jaime! I have over 10+ years of medical knowledge and experience working for major corporations as well as nonprofit organizations in various roles. It brings me great joy to assist clients anyway possible because healthcare is my absolute passion. I am EKG certified and fluent in American Sign Language.

With 16+ years of experience, my expertise includes handling insurance claim submissions, denials, appeals, audits and patient billing with accuracy and efficiency. Throughout my career, I have worked closely with healthcare providers, insurance companies, and patients to ensure timely and accurate claim resolution. My goal is to support healthcare organizations by maximizing reimbursements, maintaining compliance and ensuring a smooth billing experience for patients and providers.

"Be yourself, but always your better self" - Karl C Maeser.
Living by this motto, I strive to be organized and positive while practicing commending teamwork in the work environment. Working in the billing field has always been an exceptional fit for me, as I am overly detail oriented and appreciate structure. I care to do my job properly while making everyone's day a little brighter.

I have over five years of experience in medical billing and a proven commitment to patient advocacy and support within the insurance-client interface. I have extensive experience in the mental health industry and I take pride in my dedication to professional excellence and working diligently to ensure the highest level of patient satisfaction. I embrace challenges and welcome opportunities to help!

I have a passion for helping people. With years of experience in customer service assisting clients which brings me great joy putting a smile on someone’s face. I have a background in the automotive industry, teaching, and the medical field. I'm also CPR certified.

I have over 18 years of medical experience and over 3 years of medical billing knowledge to help provide the best service to clients. Helping to provide service and support for clients with handling the logistics of insurance billing. I currently handle Aetna and Cigna insurance claims.

With 15 years of experience in the banking and insurance industries, I'm a customer service powerhouse known for my meticulous attention to detail. As a busy mom of two boys, I've honed the ability to multitask and think on my feet - skills that serve me well in providing personalized, exceptional service to every client. When I'm not crunching numbers or helping customers, you can find me planning my next adventure, as I love to travel the world and immerse myself in new cultures.

As a Client Service Director, I am committed to fostering strong, lasting relationships between clients and the company. I manage a team of agents who specialize in assisting clients with insurance and billing inquiries. By acting as a liaison, I ensure clients receive timely, clear, and accurate support while leading my team to provide exceptional service and resolve issues efficiently.

I have over 15 years of management, administrative and customer service experience. I've had the opportunity to work with various community based organizations, and nonprofits. I am dedicated to doing work that helps connect people to the resources they need and assist them on their healing journeys however I can. When I'm not working I enjoy spending time with my family.

I have 20+ years of experience in customer service and administrative support. I truly enjoy solving problems and try to treat others the way I would like to be treated. I love spending time with my family, cooking, gardening, watching movies, hiking and exploring.

Hi! My name is Lisa, and I have experience in multiple healthcare settings including urology and pediatric rehabilition! I take a compassionate approach to patient care, ensuring that the people I interact with feel fully supported and welcomed. Outside of work, I love reading, writing, exploring new interests, and playing with my dog.

I bring over a decade of experience in strategic marketing and project management from the corporate world, which I now apply to advocate for mental health services. I am deeply committed to efficiency, fostering meaningful relationships, and approaching each day with a sense of humor.

Outside of my professional life, I enjoy traveling, climbing, hiking, and paddle boarding with my family.

I am passionate about helping others and strive to make each client feel valued and cared for. When I'm not working, I enjoy spending quality time with my husband and daughter making meaningful memories. I have four years of experience in the medical field where I've had the privilege of helping others and making a positive impact.

"Wait upon the Lord, He will renew your strength" Isaiah 40:31 I have found out that if I treat others with respect and kindness, I will receive the same. I have 19+ years of experience in Administrative Services, including Accounts Payable and Accounts Receivable. I enjoy my work here at Humantold and am very thankful for the opportunity to continue to do what I love.

I have an extensive background in customer service, tech, and the wellness industry, with a passion for connecting people. I lead my team by cultivating a shared vision of helping clients understand their insurance, while empowering them to explore their mental health and gain the support to thrive. Outside of work, I enjoy yoga, art, and spending time with my dogs. My diverse personal and professional background has enabled me to make a meaningful impact every day at Humantold.

I have been a dedicated member of the Humantold Intake department since 2020, and I find great fulfillment in supporting our clients – past, present, and future! I also support the partnership/b2b department through building connections with outside organizations. When I'm not assisting clients, I'm usually at home tending to my garden or cooking nourishing meals to keep my body and mind happy and healthy.

I bring over a decade of dedicated customer service expertise, along with degrees in Office Administration and Medical Office Administration, specializing in Medical Front Office. I'm passionate about providing top-notch service and seamlessly blend my academic knowledge with practical experience to ensure efficient, client-focused solutions. I combine professionalism with a deep passion for personalized care. Outside of work, I enjoy spending quality time with my family and pets.

I have been in the customer care field for over 10 years, exploring different industries. I appreciate cultivating connections within and without the working environment. When I'm not working, I enjoy yoga, hiking, snowboarding, knitting, and playing with my dog.

I'm a client services professional with over 10 years of customer service experience and 8 years in healthcare. I'm passionate about delivering excellent service and solutions to meet the needs of clients. Outside of work, I enjoy spending time with my children, family game nights, and camping! I take pride in bringing a positive attitude and a commitment to excellence in everything I do, both professionally and personally.

I have more than 20 years of administrative and customer services experience working in financial institutions and educational Services. I strive to deliver exceptional customer service with a positive attitude and love learning new things.