The Humantold Team

Our team of therapists and support staff are highly trained with a wide array of clinical and professional skills at our disposal. Our process is designed to help you find a therapist who is the right fit for your personality and what brings you. If the therapist you are working with is not a right fit, our staff will connect you with one better suited.

Our Therapists

  • Janay Bailey

    Licensed Mental Health Counselor

    I have a passion for people and want to assist you in manifesting the best version of you.

Our Support Staff

  • Andrea Reilly

    Billing Director

    Andrea Reilly

    Andrea has worked in the medical field for over 25 years, 19 of which have been spent running her own business. When not working, she enjoys being with her husband and 3 boys, painting, and traveling.

  • Anna Villa

    Medical Biller

    Anna Villa

    Anna has produced a career in customer service management and insurance for 15+ years. She currently specializes in Cigna, Aetna and Oxford policies. Her primary goal is to help clients solve any issues, as well as making sure the billing process runs smoothly.

  • Cari Quast

    Medical Biller

    Cari Quast

    Cari has over 15 years Medical Billing experience, when she isn't verifying insurance and billing for all variations of insurance companies she can be found on the water and soaking up the sun with her daughter and two puppies.

  • Charissa Smith

    Medical Biller

    Charissa Smith

    She is a very experienced medical biller and has worked with many different types of medical providers. She is currently our United Healthcare and Beacon biller. She also is the lovely voice over the phone that will assist our clients.

  • Danielle Williams

    Client Service Department

    Danielle Williams

    I have over 15 years of Administrative and customer service experience. I am very outgoing, love to make others laugh and enjoy getting to know new people.  My kids always say, I don't know a stranger. I enjoy spending time laughing with my husband, our 5 kids and 2 grandsons. I also like being outdoors, traveling and working on our farm.

  • Darlene Clinesmith

    Client Services Department

    Darlene Clinesmith

    I have over 30 years of administrative and customer service experience, with more than 17 years in the insurance industry and eight years as an agency owner. I truly do enjoy helping people. My husband and I love golf, camp, dance, and spend time with family and friends.

  • Dee Nicole

    Intake Director

    Dee Nicole

    Dee heads up our intake team. She is pretty sure we are saving the world by attending to our mental health so getting you set-up with an appointment is done with joy, compassion and as much ease as possible.

  • Devina Selmon

    Admin Clerk

    Devina Selmon

    I have 11 plus years of experience of the revenue cycle from beginning to end. I manage and follow up on all BlueCross BlueShield policies. My husband and I have four children and four dogs. In my spare time, I enjoy traveling and eating good food.

  • Emily Messinger

    Medical Biller

    Emily Messinger

    Emily has worked in the administrative side of the medical field for 17 years, owning her own business for the last 12. When she’s not working, she spends her time with two dogs, two rabbits, and one elderly cat.

  • Erin Schilling

    Medical Biller

    Erin Schilling

    I have worked as a medical biller, specific to behavioral health, for 7 years.  I love to know how everything works from start to finish in my work, which I feel allows me to do my job better.  I'm the biller for United Healthcare, UMR and the smaller insurances.
    In my spare time I can be found spending quality time with my family watching a movie or cheering my daughter on in one of her many sporting events.
  • Jaime Cistaro

    Intake Assistant

    Jaime Cistaro

    I possess over 10 years medical knowledge and experience working for major corporations and nonprofit organizations. It brings me great joy to assist clients, healthcare is my absolute passion. I am EKG certified and fluent is American Sign Language.

  • Jennifer Cherry

    Client Service Department

    Jennifer Cherry

    Jennie works in our Client Services Department. She brings 20  years of medical billing and accounting experience. Her goal is to make sure our clients have a great customer service experience with our billing department. In her spare time, you can find her at the lake with her husband and daughter glamping. She also enjoys off roading and cheering her daughter on in volleyball and basketball.

  • Kristina Uhland

    Client Service Department Team Lead

    Kristina Uhland

    Kristina Uhland is a Private Pay Biller at Douglas Psychotherapy Service, where she processes copayments for the many clients who seek services. She works closely with the therapist as well as their patients ensuring financial needs are met allowing the client to move forward with their treatments.

  • Leah Luera

    Medical Biller

    Leah Luera

    I bring 15+ years of Health Care experience with many different roles.  I’ve worked in Long Term Care and Hospitals doing AR/AP, Payroll, Scheduling, Human Resources, Marketing and Community Relations Management as well as Physician and Insurance Credentialing.  I have always strived to be a liaison and advocate for residents, their families, and employees.  I have my Associates degree in Business, and I am currently taking a Medical Billing and Coding course, with plans to finish my Bachelors degree in the near future as well.  I enjoy spending time and traveling with my husband and our kids.  We also stay extremely busy attending our kids extra-curricular activities and sporting events.

  • Melissa Maas

    Intake Assistant

    Melissa Maas

    Melissa has a long history in customer service and the wellness industry. She is passionate about getting clients matched with the perfect therapist for their specific needs. When not working, she loves yoga, art and adventures with her dog, Sampson.

  • Melissa Martwick

    Admin Clerk

    Melissa Martwick

    I have worked in accounts payable and accounts receivable for 14+ years. I enjoy the opportunity that I have with Douglas to continue to build on my experience.
    While not working, I enjoy spending time with my husband and daughter. I also like to read, sew, cook and travel.
  • Nancy Paladino

    Intake Assistant

    Nancy Paladino

    Intake AssistantNancy’s experience in client relations, administrative support and community health has given her the tools to provide attentive support for potential clients of DPS. She is interested in traditional and modern health and feels most at home cooking and singing.

  • Tami Lawson

    HR Director

    Tami Lawson

    Tami leads the HR team to provide top quality service to our client’s. We know how insurance can be confusing and she is here to help each employee with HR concerns as they arise. Tami is a top leader.

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