The Humantold Team

Our team of therapists and support staff are highly trained with a wide array of clinical and professional skills at our disposal. Our process is designed to help you find a therapist who is the right fit for your personality and what brings you. If the therapist you are working with is not a right fit, our staff will connect you with one better suited.

Our Therapists

  • Janay Bailey

    Clinical Supervisor, Licensed Mental Health Counselor

    I have a passion for people and want to assist you in manifesting the best version of you.

Our Support Staff

  • Andrea Reilly

    Billing Director

    Andrea Reilly

    Andrea has worked in the medical field for over 25 years, 19 of which have been spent running her own business. When not working, she enjoys being with her husband and 3 boys, painting, and traveling.

  • Anna Villa

    Medical Biller

    Anna Villa

    Anna has produced a career in customer service management and insurance for 15+ years. She currently specializes in Cigna, Aetna and smaller insurance policies. Her primary goal is to help clients solve any issues, as well as making sure the billing process runs smoothly.

  • Brittani Burnetter

    Admin Clerk

    Brittani Burnetter

    Brittani has always worked in the medical field. A few years ago, she put herself through school to become a vet tech and is still continuing her education in the field she loves. When she is not working, she loves spending time with her son and finding new adventures for them to go on.

  • Cari Quast

    Medical Biller

    Cari Quast

    Cari has over 15 years Medical Billing experience, when she isn't verifying insurance and billing for all variations of insurance companies she can be found on the water and soaking up the sun with her daughter and two puppies.

  • Charissa Smith

    Medical Biller

    Charissa Smith

    She is a very experienced medical biller and has worked with many different types of medical providers. She is currently our Beacon and GHI biller.

  • Danielle Williams

    Client Service Department

    Danielle Williams

    Danielle has over 15 years of administrative and customer service experience.  She is very  outgoing, loves to make others laugh and enjoys getting to know new people.  Her kids always say, she doesn't know a stranger. She enjoys spending time laughing with her husband,  5 kids and 2 grandsons.  She also likes being outdoors, traveling and working on their farm.

  • Darlene Clinesmith

    Client Services Department

    Darlene Clinesmith

    Darlene has over 30 years of administrative and customer service experience, with more than 17 years in the insurance industry and eight years as an agency owner. She  truly enjoys helping people.  Her and her husband love to golf, camp, dance, and spend time with family and friends.

  • Devina Selmon

    Admin Clerk

    Devina Selmon

    I have 11 plus years of experience of the revenue cycle from beginning to end. I manage and follow up on all BlueCross BlueShield policies. My husband and I have four children and four dogs. In my spare time, I enjoy traveling and eating good food.

  • Diana Milburn

    Client Services Department

    Diana Milburn

    Diana has 35+ years experience in the fields of Administrative Support and Customer Service. She makes each customer a priority and my main goal is that each customer experience is an enjoyable one.
    In her free time, she loves to bake and re-fab furniture. Her and her husband love to fish, camp, attend concerts and visit our kids and grandkids.
  • Emily Messinger

    Medical Biller

    Emily Messinger

    Emily has worked in the administrative side of the medical field for 17 years, owning her own business for the last 12. When she’s not working, she spends her time with two dogs, two rabbits, and one elderly cat.

  • Erin Schilling

    Medical Biller

    Erin Schilling

    Erin has as a medical biller, specific to behavioral health, for 7 years.  She loves to know how everything works from start to finish in her work, which she feels allows her to do her job better.  She is the biller for United Healthcare,  Oxford, UMR and the smaller insurances.
    In her spare time she can be found spending quality time with my family watching a movie or cheering her daughter on in one of her many sporting events.
  • Jaime Cistaro

    Intake Team Lead

    Jaime Cistaro

    Jaime possesses over 10 years medical knowledge and experience working for major corporations and nonprofit organizations. It brings her great joy to assist clients, healthcare is her absolute passion.  She is EKG certified and fluent in American Sign Language.

  • Jennifer Cherry

    Client Service Department

    Jennifer Cherry

    Jennie works in our Client Services Department. She brings 20  years of medical billing and accounting experience. Her goal is to make sure our clients have a great customer service experience with our billing department. In her spare time, you can find her at the lake with her husband and daughter glamping. She also enjoys off roading and cheering her daughter on in volleyball and basketball.

  • Kailyn Lewis

    Admin Clerk

    Kailyn Lewis

    Kailyn exercises organization, team work, and a positive attitude in the work environment. She has exceptional experience working with all ages of individuals due to her previous involvement in the education system and loves helping out where she is able. Kailyn's main goal is to make everyone's day a little bit brighter.

  • Kimber Lockstone

    Client Services Department

    Kimber Lockstone

    Kimber has been in the medical field for over 15 years offering customer service to clients, patients, and therapists alike.  Making sure everyone is taken care of is her number one goal.  When she is not helping clients, she and her husband are busy running their 2 kids around to school, activities, or they at home playing board games and having movie nights!

  • Kristina Uhland

    Client Service Department Manager

    Kristina Uhland

    With over 18 years of client service experience, Kristina has a passion for assisting others by making sure they feel heard as well as valued.  Kristina overseas a growing team of client service representatives who devote their time maintaining strong relationships with Humantold’s clients.  The team works closely with the billing department, intake team as well as Humantold’s trusted therapists to insure that our clients are provided with the service they deserve.  When Kristina isn’t working she enjoys relaxing by the water and spending time with her husband and four children.

  • Laila Nor

    Intake Assitant

    Laila Nor

    Laila has over 15 years of management,  administrative and customer service experience. Working with various community based organizations, and nonprofits. She is dedicated to doing work that helps connect people to the proper resources and assist them on their journeys of healing and self-sufficiency however she can. When Laila isn't working she enjoys spending time with her family, running and crafting.

  • Lanell Johnson

    Client Services Department

    Lanell Johnson

    Lanell has 20+ years of experience in customer service and administrative support. She truly enjoys solving problems and tries to treat others the way she would like to be treated. She loves spending time with her family, cooking, gardening, watching movies, hiking and exploring.

  • Lauren Ridgley-Williams

    Intake Assistant

    Lauren Ridgley-Williams

    Lauren received her Bachelors in Criminal Justice degree in 2015 and began working in the social work and emergency response field shortly after. She has an extensive background in child protection services, customer service and crisis management. Lauren has a passion for helping people find and receive the help they need so they can become healthier for themselves, as well as their family. When not working, Lauren enjoys spending time with her husband, daughter, two stepsons, and her two rescue dogs.

  • Melissa Maas

    Intake Director

    Melissa Maas

    Melissa has a long history in customer service and the wellness industry. She is passionate about getting clients matched with the perfect therapist for their specific needs. When not working, she loves yoga, art and adventures with her dog, Sampson.

  • Melissa Martwick

    Admin Lead

    Melissa Martwick

    Melissa has worked worked in accounts payable and accounts receivable for 14 plus years.  She enjoys the opportunity that she has with Humantold to continue to build her experience.
    While not working, she enjoys spending time with her husband and daughter. She also likes to read, sew, cook and travel.
  • Nancy Paladino

    Intake Team Lead

    Nancy Paladino

    Nancy’s experience in client relations, administrative support and community health has given her the tools to provide attentive support for potential clients of DPS. She is interested in traditional and modern health and feels most at home cooking and singing.

  • Ruby Road

    Intake Assistant

    Ruby Road

    Ruby has been in the customer care field for over 8 years, exploring different industries. She most  appreciates the connection she builds with anyone she meets. When not working, Rubyenjoys yoga,  hiking, snowboarding, knitting, and playing with her dog Mable.

  • Tami Lawson

    HR Director

    Tami Lawson

    Tami  has many years of professional experience in healthcare.  She moved from a healthcare insurance and billing  leadership background to leading the HR functions.  She coordinates with all employees and collaborates to make sure Human Resources functions remains effective. She is currently a student at Colorado State University- Global where she is obtaining her Master's Degree in Human Resources Management.

  • Teresa Murillo-Martinez

    Admin Clerk

    Teresa Murillo-Martinez

    Teresa has more than 20 years of administrative and customer services experience working in financial institutions and educational Services. She strives to deliver exceptional customer service with a positive attitude and loves learning new things.

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